How-to | Grant Dataiku support access to your instance#

In order to provide dedicated help, our support team may ask you to activate support access from the Launchpad.

  1. From the Launchpad of your space, navigate to the Settings panel.

  2. Toggle on the option to allow Dataiku’s support access to your instance for 1 to 7 days.

Dataiku screenshot of the settings panel of the cloud launchpad.